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Returns & Refunds


Romero Distilling Company's goal is to ensure that all of our customers are satisfied with their orders. Should you need to return an item for any reason, please e-mail or call 403-640-7886.

The following criteria apply in most cases:

  • If the item(s) is in saleable condition, it will be refunded.
  • If the item has been shipped outside Calgary, the shipping charges are the responsibilty of the purchaser.
  • Faulty items will be evaluated on an individual basis before a decision is made.
  • A re-stocking fee may apply to all refunds.